Privacy Statement

We respect the privacy of clients, potential clients, relations, suppliers and visitors to our website and shall ensure that the personal information you provide is confidential. Processing of personal data is done in a manner consistent with the requirements of the General Data Protection Regulation (GDPR).

Creational  /  Isaäk Hoornbeekstraat 60  /  2613 HJ Delft  /  The Netherlands  /  015 750 32 62  /  i...@
is responsible for the processing of personal data as shown in this privacy statement.

Personal data that we process

Creational processes your personal data by using our services and / or by providing it to us yourself. Below is an overview of the personal data we process: 

  • First and last name
  • Address data
  • Phone number
  • E-mail address
  • Anonymized IP address
  • Information about your activities on our website
  • Internet browser and device type

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we cannot check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us via i...@, then we will delete this information.

For what purpose and on what basis we process personal data

Creational processes your personal data for the following purposes:

  • Handling your payment
  • Call or e-mail you if necessary to carry out our services
  • Creational also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated decision-making

Creational does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without a person (such as a Creational employee) sitting in between.

How long we store personal data

Creational does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Visitors to our website

Anonymized IP address, information about your activities on our website, internet browser and device type: 26 months for statistical analyzes of visit and click behavior and optimizing the functioning of our website.

Clients, potential clients, clients and suppliers

Personalia, address data, telephone number, e-mail address: maximum 7 years for an assignment or agreement and the legal retention period.

Sharing personal data with third parties

Creational will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Creational remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Creational uses only technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Creational and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to i...@. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request. Creational also wishes to point out that you have the opportunity to submit a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via Submit a complaint to the Dutch Data Protection Authority (Dutch)

How we protect personal data

Creational takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via i...@

 Questions or remarks? Contact us